Essential Questions to Ask During a Facility Visit
Family Support

Essential Questions to Ask During a Facility Visit

By SixtyPlusZone Care TeamReviewed: December 2023

Touring a facility can be overwhelming. Knowing what to ask ensures you get past the marketing and understand the actual day-to-day reality of the care provided.

Questions About Care

Ask about staff-to-resident ratios, staff turnover, and how care plans are updated.

Key Considerations

  • What is the ratio of caregivers to residents during the day? And at night?
  • How do you handle medical emergencies?
  • Can residents keep their current doctors?

Questions About Daily Life

The environment should feel like home.

Key Considerations

  • Are there set visiting hours, or can families visit anytime?
  • Can we see a weekly activity calendar?
  • How is the food prepared, and are dietary restrictions accommodated?

Don't be afraid to ask hard questions. A trustworthy facility will welcome them.

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